Real-Time Consulting Services works with both residential/SFR and multi-family industries. We provide expert one-on-one consulting in a style uniquely its own, building best methods and processes for our clients in both the need and format they want. Working side by side with the owners, principals and staff of each company, training and developing roles, workflows, and systems structured to make each company successful. Our exclusive brand of consulting separates us from the rest and making our #1 goal your success.
You and your property management team are professionals. You are the ones that keep things flowing smoothly for your property owners and their residents. However, there are times when you may feel as though you could benefit from the insight of a third party; namely, a property management consultant. As a consultant, we at Real-Time Consulting Services, can give you an unbiased perspective regarding the operations of your business and help you tighten up your processes, measure KPIs and give you an overall plan to move your business forward.
In the world of property management (and any industry), you want to stand out, change the way things operate, improve processes and be the one to disrupt the industry. Sometimes the ‘how’ is best answered by a property management consultant. One who can help analyze, find areas for improvement and determine the best course of action suited for your business.
A property management consultant can help you identify specifically why things are beginning to fall through the cracks. For example, you may be failing to keep up with routine maintenance because you don’t have a maintenance tracking system in place, or miss important monthly milestones that factor in how you do business and manage the operations. That is something that can be quickly identified and remedied to alleviate the impact on properties and residents.
A new set of eyes can find things that you are missing. Even if your day-to-day operations aren’t impacted by some of the items identified. Keep an open mind to suggestions that are made, as things that you’ve always deemed unimportant might make a significant difference. It’s often the small things that make the biggest impact of change.
Remember, even when you are great at what you do, there is always room for improvement. So, bringing in a property management consultant is something to consider whether you have been having issues or not. You may find that it inspires you to approach your operations in new ways, or that it stimulates your staff to go the extra mile!
This is an area where many find that they need assistance in. Software can be overwhelming for staff and many times not used to its fullest potential. It is important that policies pertaining to the use of software in the business are kept uniform and consistent. Having everyone onboard, following the same protocol is essential to an efficient business operation.
Many business owners know what they want, but don’t necessarily know how to execute or delegate the nuances of software. Bringing in a consultant to evaluate how the software is being used, and how to implement it better into your business, will help streamline and create best methods and leave you and your team to building a successful property management company.